When placing your order, YOU are responsible for correct spelling, numbers, color choices, etc. We do not refund or exchange customized shirts (names, teams, numbers, etc.)
Turn- around time is on average 2 weeks! For rushes there will be a $10 rush fee! Which you MUST call to make this request!
When placing an order online through clairelynn.com, make sure that all information is correct in subject categories as well as correct method of pick-up or shipping. If you need your order shipped but you do not select that your order is to be shipped. You will be called and charged an extra shipping fee.
NO exchanges can be made 15 days after the ship out or pick up date of the original order.
Exchanges are available depending on circumstance for STORE CREDIT ONLY.
We DO NOT refund or exchange custom shirts (shirts with name, team, number, etc.)
When exchanging an order, you must pay shipping both ways, to and from Claire Lynn.
HOWEVER, no one is perfect, especially us at Claire Lynn. We do make mistakes and we will definitely do whatever we can to take care of any shirt that was made incorrectly. If we did not design your shirt the way you ordered it, we will ask that you ship your shirt back and we will remake your shirt and refund your First Class shipping, if returned within 15 days. Please check your shirt carefully when it is recieved and contact us immediately if there is an issue.